彻姆赛德区凯斯特酒店
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酒店简况
最早入住时间： | 14:00 |
|---|---|
最晚退房时间： | 10:00 |
宠物 | 可携带宠物，需额外收费 |
设施
Wi-Fi
停车
空调
禁止吸烟
洗衣
保姆服务
进一步了解彻姆赛德区凯斯特酒店
彻姆赛德区凯斯特酒店
Just a 15-minute drive from Brisbane city centre, Quest Chermside offers free Wi-Fi and free covered parking. All rooms feature a private balcony and some have a fully equipped kitchen.
评价出处：
其他
评价日期：2026年7月27日
入住日期：2026年5月
Comfort and Value for money
room are very Comfort, staffs are very supportive, room are clean and well maintained, Value for money
酒店回复
评价日期：2026年8月21日
Hi aneshkumark
Thank you for the 5 star review and for taking the time to complete. Great to hear the fantastic feedback when it comes to our staff and how friendly and accomodating they were. As the new owners of Quest Chermside we appreciate the feedback. We look forward to welcoming you back again.
Regards
Cath & Brad Watson
Business Owners
Thank you for the 5 star review and for taking the time to complete. Great to hear the fantastic feedback when it comes to our staff and how friendly and accomodating they were. As the new owners of Quest Chermside we appreciate the feedback. We look forward to welcoming you back again.
Regards
Cath & Brad Watson
Business Owners
其他
评价日期：2026年7月26日
入住日期：2026年7月
Most accomodating staff, convenience to shops, clean and welcoming.
All team members from both Quest on Playfield and Thomas Street were very accommodating. Staff went above and beyond to assist us with requests, room was attended to daily.
酒店回复
评价日期：2026年8月22日
Hi ssdawes2026
Thank you for taking the time to write a 5 star review. Your feedback is very much appreciated. Great to see the staff went above and beyond, they are a fantastic team. As the new owners of Quest Chermside the feedback is very important to us. Thank you again and I look forward to welcoming you back again to Quest Chermside.
Regards
Cath and Brad Watson
Business Owners
Thank you for taking the time to write a 5 star review. Your feedback is very much appreciated. Great to see the staff went above and beyond, they are a fantastic team. As the new owners of Quest Chermside the feedback is very important to us. Thank you again and I look forward to welcoming you back again to Quest Chermside.
Regards
Cath and Brad Watson
Business Owners
其他
评价日期：2026年6月29日
入住日期：2026年6月
Good Location, Poor Guest Experience
The service simply did not match what was promised. Commitments made at the time of booking were not honoured, there was no flexibility despite our circumstances, and the cleanliness of the room was unacceptable, with hair left in the bed linen from previous guests. A very disappointing experience.
酒店回复
评价日期：2026年7月7日
Hi Belinda,
Thank you for staying and for taking the time to leave your comments. It was extremly disappointing to hear that there were a number of issues that affected your stay. Please accept our sincerest apologies for the missed opportunities to show you how great our hotel and service can be. While it may be cold comfort to you now, please be assured that I will be following these matters up closely with our teams to ensure we do better for our guests going forward.
Kind regards
Kathy Park
General Manager
Thank you for staying and for taking the time to leave your comments. It was extremly disappointing to hear that there were a number of issues that affected your stay. Please accept our sincerest apologies for the missed opportunities to show you how great our hotel and service can be. While it may be cold comfort to you now, please be assured that I will be following these matters up closely with our teams to ensure we do better for our guests going forward.
Kind regards
Kathy Park
General Manager
匿名旅客
评价日期：2026年6月24日
入住日期：2026年6 月
The room was nice and was spacious for a one bedroom.
On arrival, there was no hot water.
I informed reception and was told that the mains water had been turned off by the council and the water would be hot later in the evening. This did not happen and the following morning there was still no hot water.
I understand that something like this may be beyond your control, but as someone who works in hospitality, I can see that you don’t have a procedure in place for unplanned events. I’m not impressed as I’d travelled for 11 hours and couldn’t have a hot shower either in the evening or following morning.
For the price charged per night it’s not unreasonable to expect this.
On arrival, there was no hot water.
I informed reception and was told that the mains water had been turned off by the council and the water would be hot later in the evening. This did not happen and the following morning there was still no hot water.
I understand that something like this may be beyond your control, but as someone who works in hospitality, I can see that you don’t have a procedure in place for unplanned events. I’m not impressed as I’d travelled for 11 hours and couldn’t have a hot shower either in the evening or following morning.
For the price charged per night it’s not unreasonable to expect this.
商务旅客
评价日期：2026年5月25日
入住日期：2026年5月
Accommodation Review
The accommodation was very suitable and in a great location. The staff are great, very welcoming, helpful and ready to assist with guests' requests.
酒店回复
评价日期：2026年5月26日
Hi 917tamara,
Thank you for choosing to stay at Quest Chermside in one of our serviced apartments recently. We appreciated you taking the time to leave us a review of your stay.
We loved hearing that you found our location and amenities perfect for your needs, and that our friendly team were welcoming and helpful throughout your time with us. Our team strives to provide an effortless experience for all of our guests, and they will be delighted to hear your lovely feedback. Thank you for making their day!
We hope to see you again whenever you are back in our neighbourhood. Until then, safe travels.
Kind regards
Kathy Park
General Manager
Thank you for choosing to stay at Quest Chermside in one of our serviced apartments recently. We appreciated you taking the time to leave us a review of your stay.
We loved hearing that you found our location and amenities perfect for your needs, and that our friendly team were welcoming and helpful throughout your time with us. Our team strives to provide an effortless experience for all of our guests, and they will be delighted to hear your lovely feedback. Thank you for making their day!
We hope to see you again whenever you are back in our neighbourhood. Until then, safe travels.
Kind regards
Kathy Park
General Manager
黄金地段
9 Thomas St, 彻姆赛德, 布里斯班, 4032, 澳大利亚|距离市中心 9.15公里
入住和退房
最早入住时间：
14:00
最晚退房时间：
10:00
实用资讯
可携带宠物，需额外收费
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