First Light Mooloolaba, an Ascend Collection Hotel

Name: First Light Mooloolaba, an Ascend Collection Hotel
Address: 27 First Avenue, Mooloolaba, 4557, 澳大利亚, Mooloolaba, 昆士兰, 4557, 澳大利亚

+ 75

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比较客房和价格

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我们会对比超过100个网站，为您寻找理想好价。

酒店简况

最早入住时间：	14:00
最晚退房时间：	10:00
宠物	不得携带宠物。
儿童	该酒店可接待儿童入住

设施

Wi-Fi

停车

空调

游泳池

健身中心

禁止吸烟

进一步了解First Light Mooloolaba, an Ascend Collection Hotel

First Light Mooloolaba, an Ascend Collection Hotel

Located in the heart of Mooloolaba, First Light Mooloolaba offers boutique fully-self contained apartment accommodation on Queensland's Sunshine Coast. Free WiFi is included.

评价出处：

旅客推荐

匿名旅客

评价日期：2026年7月17日

入住日期：2026年7月

Absolutely disgusted with this property, I had booked this accommodation as we were traveling for night work on the Sunshine Coast.. they had fire testing during the day when we were trying to sleep as we were on nights. Very disappointed with not being notified of this prior to booking this property as I would not have stayed there due to the dangers of doing the high risk work I do without having adequate down time.. I also booked and paid for a late checkout at the property. Only to be told the next day that this was no longer available do to them having a last minute over night booking.. again I changed my work schedule once this was booked knowing we would be able to sleep prior to driving home..
Very disappointed and I would tell anyone I knew planning to stay at this property to reconsider after my experience.

情侣

评价日期：2026年5月14日

入住日期：2026年4月

Don’t trust them with your credit card

Booked and paid for 3 night stay through Luxury Escapes. Upon arrival I was told they had taken an extra $80 from my account to cover Saturday night surcharge. I wasn’t happy with that and complained to Luxury Escapes. First Light later sent me an email saying they would refund the $80 but it would take up to 10 business days. It’s been 3 weeks since they took money they shouldn’t have and still no refund.
Great location and well appointed apartment but en-suite bathroom was tiny. When sitting on toilet your knees are almost touching wall. Plus some maintenance issues with paint and some areas need better cleaning.

家庭旅客

评价日期：2026年4月27日

入住日期：2026年4月

Be careful of unauthorised credit card Transactions, definitely NOT a HOTEL

This is not a hotel. It is a collection of serviced apartments. We stayed for one night. Was pretty expensive for one night. Hotel location is ok, but beach access is still closed on esplanade (will be through to June/July) 2026). The most frustrating thing about this place is that they take 100% extra charge on your credit card, without telling you, as a 'bond' and for 'incidentals'. They did this a few hours after we had checked in in person. No mention at check in of pending charge, and room paid in full at check in. This is not a hotel, and there are no 'inciddentals' so the charge is a bond - for what? When we queried the charge at check out, they mentioned we approved it when we checked in online. I did not check in online, so it was an unauthorised transaction and they accessed the credit card on file. I let it go for 3 days, and then had to email to chase up when it was to be returned. They said they were too busy to process the return 'as they had a busy weekend'. So it took 5 days from check out before it was returned. They need to remove the word 'hotel' from their name. No beach towels in rooms, Sandpaper towels for showers. Nothing in room for coffee / tea. Lots of better places to stay.

匿名旅客

评价日期：2026年4月16日

入住日期：2026年4月

Check in was at 2 pm, room was still unmade at 3 pm.
Location was very good, nice mountain views

匿名旅客

评价日期：2026年4月5日

入住日期：2026年4月

Wonderfully helpful and friendly staff, great location and the pool was nice.
Our apartment was well equipped, however it needs a bit of a deep clean as it does have a bit of a smell. The roller blinds have some mould spots on them, the couch cushions were a bit smelly & there was a bit of cobweb on the wall and ceiling in one of the rooms.

位置

3.9

27 First Avenue, Mooloolaba, 4557, 澳大利亚|距离市中心 0.22公里

入住和退房

最早入住时间：

14:00

最晚退房时间：

10:00

实用资讯

儿童

该酒店可接待儿童入住

加床

3岁及以上

每人每晚¥239 (AUD50)

婴儿床

2岁及以下

每人每晚¥96 (AUD20)

宠物

不得携带宠物。

酒店重要须知

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。请您提前告知First Light Mooloolaba, an Ascend Collection Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。 A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note there is 1.43% surcharge applies for all credit card transactions. Please note that the office hours are as follows: Monday-Friday: 8:30-17:00 Saturday: 9:30-15:30 Sunday: 10:30-15:30 If you expect to arrive after hours, please contact the property in advance to arrange key collection using the contact details found on the booking confirmation. In the event that the Government issue travel restrictions for border closures, lock downs and mandatory isolation that prevent guests from travelling, all cancellation fees will be waived based on proof of evidence provided. This does not cover any flight cancellations or any quarantine procedures upon return from your holiday at First Light Mooloolaba. The room images displayed are suggestive only. First Light Mooloolaba is strata titled so room furniture varies from room to room. All clients under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18, the property has the right to refuse any booking when the legal guardian cannot provide current photo ID when requested at check-in. Please note a no party policy strictly applies. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

接受的付款方式

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