安娜1908酒店
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酒店简况
最早入住时间： | 15:00 |
|---|---|
最晚退房时间： | 11:00 |
宠物 | 不得携带宠物。 |
设施
Wi-Fi
停车
禁止吸烟
电梯
急救箱
儿童设施
进一步了解安娜1908酒店
安娜1908酒店
Ideally situated in the Tempelhof-Schöneberg district of Berlin, Anna 1908 is situated 5 km from Kurfürstendamm, 5.4 km from Zoologischer Garten underground station and 6.7 km from Messe Berlin.
评价出处：
匿名旅客
评价日期：2026年9月30日
入住日期：2026年9月
Very clean and tidy. The room I had with a balcony overlooking the park was an absolute delight. The staff was very helpful answering questions and arranging a taxi to the airport at the end of my stay. Definitely stay here again
团体旅客
评价日期：2026年7月5日
入住日期：2026年7月
Cancelación de la reserva sin previo aviso y con confirmación hecha
Very, very disappointed. My 18-year-old daughter traveled with her friends, who are all 17 years old, carrying both parental authorization and the official police travel authorization required for minors. Before making the reservation, we informed the hotel of the situation, and we confirmed it again after booking and once more in the reminder sent before their arrival from Spain.
However, once they arrived, the hotel rudely canceled their reservation, claiming that they do not accept minors, which is completely false information.
As a result, four young girls were left for six hours trying to find alternative accommodation so they would not literally end up sleeping on the street. This was a completely inhumane attitude.
Thankfully, Airbnb stepped in, solved the problem, and found them another place to stay.
I found the way they were treated extremely unprofessional, lacking any empathy for four girls who had been traveling for many hours. I will NEVER stay in a place like this.
The girls had a terrible experience. The staff’s attitude was highly unprofessional, and the customer service was extremely poor.
However, once they arrived, the hotel rudely canceled their reservation, claiming that they do not accept minors, which is completely false information.
As a result, four young girls were left for six hours trying to find alternative accommodation so they would not literally end up sleeping on the street. This was a completely inhumane attitude.
Thankfully, Airbnb stepped in, solved the problem, and found them another place to stay.
I found the way they were treated extremely unprofessional, lacking any empathy for four girls who had been traveling for many hours. I will NEVER stay in a place like this.
The girls had a terrible experience. The staff’s attitude was highly unprofessional, and the customer service was extremely poor.
酒店回复
评价日期：2026年7月7日
Dear Eva María,
We are sincerely sorry for the stressful situation the young girls experienced and the understandable anxiety this caused you as a mother. We completely understand how nerve-wracking these situations can be, but we must objectively clarify what took place.
For strict safety reasons and in compliance with current regulations as outlined in our Terms and Conditions (specifically section §2.3), minors are not permitted to stay at our properties unless accompanied by their parents or legal guardians. Unfortunately, parental and police travel authorisations do not bypass this requirement for hotel accommodation, and an 18-year-old companion does not fulfil the legal definition of a guardian for the minor guests. Hotels cannot make exceptions to the law, which is why, to our regret, check-in was legally impossible.
Far from acting with indifference or rudeness, our team empathised with the situation immediately. To mitigate the impact and help the girls find an alternative quickly, we decided to waive all cancellation penalties and processed a 100% free cancellation on the spot. We did this so you would have your funds returned immediately to book another property, which we otherwise would not have been obligated to do on the day of arrival.
It is deeply disheartening to read that our treatment was described as "inhumane" and lacking empathy when we acted with absolute goodwill and financial flexibility to help you resolve this legal and planning roadblock. Furthermore, I am very sorry to see how much you are trying to hurt us by writing the same distorted version of what happened on various platforms. We wish you and the girls all the best, and we are glad to hear they ultimately found suitable accommodation.
Sincerely,
Louise
Guest Relations
little BIG hotels
We are sincerely sorry for the stressful situation the young girls experienced and the understandable anxiety this caused you as a mother. We completely understand how nerve-wracking these situations can be, but we must objectively clarify what took place.
For strict safety reasons and in compliance with current regulations as outlined in our Terms and Conditions (specifically section §2.3), minors are not permitted to stay at our properties unless accompanied by their parents or legal guardians. Unfortunately, parental and police travel authorisations do not bypass this requirement for hotel accommodation, and an 18-year-old companion does not fulfil the legal definition of a guardian for the minor guests. Hotels cannot make exceptions to the law, which is why, to our regret, check-in was legally impossible.
Far from acting with indifference or rudeness, our team empathised with the situation immediately. To mitigate the impact and help the girls find an alternative quickly, we decided to waive all cancellation penalties and processed a 100% free cancellation on the spot. We did this so you would have your funds returned immediately to book another property, which we otherwise would not have been obligated to do on the day of arrival.
It is deeply disheartening to read that our treatment was described as "inhumane" and lacking empathy when we acted with absolute goodwill and financial flexibility to help you resolve this legal and planning roadblock. Furthermore, I am very sorry to see how much you are trying to hurt us by writing the same distorted version of what happened on various platforms. We wish you and the girls all the best, and we are glad to hear they ultimately found suitable accommodation.
Sincerely,
Louise
Guest Relations
little BIG hotels
匿名旅客
评价日期：2026年7月28日
入住日期：2026年7月
Nice hotel, nice neighbourhood and good playground for kids across the street.
情侣
评价日期：2026年5月23日
入住日期：2026年5月
Excellent stay in Berlin
Excellent stay in Berlin!We stayed here twice during our trip to visit family nearby and highly recommend it.The Rooms: First, we spent a week in a spacious apartment with a balcony. Later, we stayed for two nights in an apartment without a balcony. Both rooms were spotless, comfortable, and very well-stocked.The Location: Very safe neighborhood, under a 5-minute walk to our family, and incredibly close to shopping and public transportation.I would absolutely stay here again!
酒店回复
评价日期：2026年5月28日
Hi,
thank you for choosing Anna 1908 and for sharing such a warm note. We’re delighted you enjoyed both stays with us and felt comfortable overall in our homely, historic setting in Steglitz/Friedenau near Schloßstraße. It means a lot that you returned during the same trip and would choose us again. ☕
We appreciate your loyalty and hope to welcome you back on your next Berlin visit. If you need anything, we’re available 24/7 via WhatsApp and phone.
Louise
Guest Relations
little BIG hotels
thank you for choosing Anna 1908 and for sharing such a warm note. We’re delighted you enjoyed both stays with us and felt comfortable overall in our homely, historic setting in Steglitz/Friedenau near Schloßstraße. It means a lot that you returned during the same trip and would choose us again. ☕
We appreciate your loyalty and hope to welcome you back on your next Berlin visit. If you need anything, we’re available 24/7 via WhatsApp and phone.
Louise
Guest Relations
little BIG hotels
匿名旅客
评价日期：2026年3月7日
入住日期：2026年2月
Room is reasonable in size and clean, had a tea kettle for tea. Coffee has to be nescafe. It has a room safe. The bed is good, but the blankets could be better. It has an okay desk and a large television set. I did not try the breakfast. The hotel is very conveniently located near many restaurants and shops and public transportation.
好地段
Büsingstraße 1, Friedenau, 柏林, 12161, 德国|距离市中心 8.6公里
入住和退房
最早入住时间：
15:00
最晚退房时间：
11:00
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