Simorgh Hotel
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酒店简况
最早入住时间： | 14:00 |
|---|---|
最晚退房时间： | 12:00 |
进一步了解Simorgh Hotel
Simorgh Hotel
Simorgh Hotel is conveniently located in heart of the largest and the most beautiful avenue of Tehran (Vali-asr Ave). It is also to Saee Park on the scenes in Tehran with easy access to the city center and highways Iranian tradition of extending a warm welcome and offering the best hospitality are mainstays of the service philosophy at Simorgh Hotel the service at property is outstanding and will exceed the expectations of the most discerning guests. A feast for both the eyes and the plates waits dinner at Simorgh Hotel from the highest point of the hotel right down to panoramic views of Tehran. The restaurant located on the 9th floor is as impressive as the creative menus whether guests are looking for a healthy snack. هتل چهار ستاره سیمرغ هتلی زیبا و خاطره انگیز است که در قلب جذاب ترین و طولانی ترین خیابان تهران ، خیابان ولیعصر و در مجاورت پارک ساعی واقع شده است و از طریق بزرگراه ها و خیابان های اطراف به راحتی به کلیه نقاط شهر دسترسی دارد.
评价出处：
情侣
评价日期：2024年5月31日
入住日期：2024年5月
Friendly and convenient
We came back to Simorgh after one month around iran as tourists and it felt like coming home. Friendly and helpful staff, excellent breakfast, nice room. Rooms below 6th floor seem larger. Pool operates 9-15 for Women and 16-21 for men.
Conveniently located mid Town which makes it not too far from all sights (still 10km from tajrish) metro is 15mn away.
In July 2019 rate was 47€/n.
Conveniently located mid Town which makes it not too far from all sights (still 10km from tajrish) metro is 15mn away.
In July 2019 rate was 47€/n.
情侣
评价日期：2025年6月14日
入住日期：2025年6月
Good
I'm just wondering why housekeeping are not wearing uniform and they just wearing abaya ,as I know all housekeeping should proper wearing uniform
商务旅客
评价日期：2024年12月12日
入住日期：2024年12月
I stayed at this hotel twice and I stayed at this hotel for three nights. It has good access to the city center as well
The hotel was not very good.
The guests don't seem to be very important to the staff there.
The rooms smelled bad, especially room 704.
I had to change my room and was transferred to room 204.
But the quality of the restaurant food was good and the rooms were clean and tidy.
I stayed at this hotel twice and I stayed at this hotel for three nights. It has good access to the city center as well as the Beyhaqi terminal and the metro station is five minutes away.
The guests don't seem to be very important to the staff there.
The rooms smelled bad, especially room 704.
I had to change my room and was transferred to room 204.
But the quality of the restaurant food was good and the rooms were clean and tidy.
I stayed at this hotel twice and I stayed at this hotel for three nights. It has good access to the city center as well as the Beyhaqi terminal and the metro station is five minutes away.
商务旅客
评价日期：2024年5月22日
入住日期：2024年5月
Disappointing hospitality manners
Great location and a very clean hotel. Hotel food is above average so ok if one needs to eat in.
Disappointed in the attitude and unhelpful demeanor of the day reception staff who seem to think they are doing a favour by giving you a room. I arrived early morning from the airport The helpful night shift asked me to wait until 8 am when the cleaners could clean a room and check me in. Day staff arrived at 8 am and told me with an attitude that no rooms were available. Later on they told me that a room could be made available if I pay an extra 50% of the daily rate.
Not going there again
Disappointed in the attitude and unhelpful demeanor of the day reception staff who seem to think they are doing a favour by giving you a room. I arrived early morning from the airport The helpful night shift asked me to wait until 8 am when the cleaners could clean a room and check me in. Day staff arrived at 8 am and told me with an attitude that no rooms were available. Later on they told me that a room could be made available if I pay an extra 50% of the daily rate.
Not going there again
独行旅客
LB
评价日期：2023年7月12日
入住日期：2023年7月
4 days of disappointment
Staying at the Simorgh Hotel, a name rich with historical significance, is usually a delightful experience, but unfortunately, my last four-day visit was nothing short of a fiasco. Despite being housed in the Royal Suite - the highest level of luxury that the hotel purports to offer, my stay was marred by a series of disappointments that began as soon as I attempted to bathe.
The primary issue was the hotel's glaring plumbing problem. Upon settling into my suite and attempting to freshen up, I was greeted by a painfully low water pressure. Despite the size and grandeur of the suite, it took an astounding 40 minutes to complete what should have been a quick and invigorating shower. The frustrating experience cast a significant amount of doubt over my own personal hygiene, to the point where I found myself scouring Google for nearby public bathhouses.
Moreover, the pictures shared by the hotel did a poor job representing the reality of my accommodation. There was a clear discrepancy between the plush, enticing photos I was presented with prior to my arrival and the actual condition of the suite, which was spacious and comfortable but not quite the luxurious spectacle I was promised.
Compounding my initial dismay, the breakfast options were severely lacking in variety and quality. The options were limited and far from the diverse and appetizing spread a hotel of Simorgh's reputation ought to provide.
Further disappointment awaited me in the form of a cramped, underwhelming bathroom. The size was completely inappropriate for a suite of such caliber, with hardly enough room to move around comfortably. In addition, the air conditioning unit installed in the suite was excessively noisy, to the point where it significantly disrupted my sleep.
After having lodged several complaints about these issues, I was relocated to another suite, a process which necessitated packing and moving my belongings at an inconvenient hour of 1 a.m. The new suite was similarly spacious, but disappointingly, it came with its own set of problems - the water pressure was still pitifully low, and there was a complete absence of hot water. The noisy air conditioning persisted, making for another night of disrupted sleep.
Upon expressing my dissatisfaction to the front desk, I was met with an irritable and loud response from the receptionist, who sharply informed me that all rooms had similar issues and that the water situation would be rectified in about three hours. The sheer rudeness displayed was wholly unbecoming of a staff member at a reputed hotel like Simorgh.
My experience at the Simorgh Hotel was an unfortunate array of disappointments. What should have been a luxurious stay in the best suite available turned into a series of hassles that no guest should have to endure. With a heavy heart, I am packing my belongings to move to Espinas Palace Hotel for the remainder of my stay in Tehran, in the hopes of finding the quality of service that was sorely lacking at the Simorgh Hotel.
The primary issue was the hotel's glaring plumbing problem. Upon settling into my suite and attempting to freshen up, I was greeted by a painfully low water pressure. Despite the size and grandeur of the suite, it took an astounding 40 minutes to complete what should have been a quick and invigorating shower. The frustrating experience cast a significant amount of doubt over my own personal hygiene, to the point where I found myself scouring Google for nearby public bathhouses.
Moreover, the pictures shared by the hotel did a poor job representing the reality of my accommodation. There was a clear discrepancy between the plush, enticing photos I was presented with prior to my arrival and the actual condition of the suite, which was spacious and comfortable but not quite the luxurious spectacle I was promised.
Compounding my initial dismay, the breakfast options were severely lacking in variety and quality. The options were limited and far from the diverse and appetizing spread a hotel of Simorgh's reputation ought to provide.
Further disappointment awaited me in the form of a cramped, underwhelming bathroom. The size was completely inappropriate for a suite of such caliber, with hardly enough room to move around comfortably. In addition, the air conditioning unit installed in the suite was excessively noisy, to the point where it significantly disrupted my sleep.
After having lodged several complaints about these issues, I was relocated to another suite, a process which necessitated packing and moving my belongings at an inconvenient hour of 1 a.m. The new suite was similarly spacious, but disappointingly, it came with its own set of problems - the water pressure was still pitifully low, and there was a complete absence of hot water. The noisy air conditioning persisted, making for another night of disrupted sleep.
Upon expressing my dissatisfaction to the front desk, I was met with an irritable and loud response from the receptionist, who sharply informed me that all rooms had similar issues and that the water situation would be rectified in about three hours. The sheer rudeness displayed was wholly unbecoming of a staff member at a reputed hotel like Simorgh.
My experience at the Simorgh Hotel was an unfortunate array of disappointments. What should have been a luxurious stay in the best suite available turned into a series of hassles that no guest should have to endure. With a heavy heart, I am packing my belongings to move to Espinas Palace Hotel for the remainder of my stay in Tehran, in the hopes of finding the quality of service that was sorely lacking at the Simorgh Hotel.
酒店回复
评价日期：2023年7月22日
Dear Aziz,
We sincerely apologize for the disappointments and inconveniences you encountered during your recent four-day visit to Simorgh Hotel. As a valued guest, we deeply regret that your experience did not meet the high standards we strive to provide for our guests.
First and foremost, we acknowledge the plumbing issues you faced in the Royal Suite, which resulted in low water pressure and an unsatisfactory shower experience. We understand how frustrating this must have been for you, especially considering the level of luxury we aim to deliver. Rest assured, we take this matter seriously, and our maintenance team has been alerted to rectify the plumbing problem promptly, ensuring that such an issue does not persist.
Regarding the discrepancy between the photographs of the accommodation and the reality you encountered upon arrival, we apologize for any misrepresentation that may have occurred. We understand the importance of accurately portraying our hotel rooms to manage guest expectations effectively. We will conduct a thorough review of our marketing materials to ensure they align more closely with the actual experience guests can expect.
Furthermore, we apologize for the limited variety and quality of the breakfast options provided during your stay. We appreciate your feedback, and we will work closely with our culinary team to enhance the offerings and ensure a more diverse and appetizing spread for future guests.
We deeply regret that the bathroom in the suite fell short of your expectations. Our intention is to provide ample space for comfort, and we apologize for any inconvenience caused by its size. Additionally, we understand the disturbance caused by the noisy air conditioning unit, which disrupted your sleep. Both matters will be addressed promptly to improve the overall guest experience.
We extend our sincerest apologies for the inconvenience you faced when relocating to another suite. We understand that this process should have been handled with greater efficiency and consideration for your comfort. Your feedback has been shared with our front desk staff, and we will conduct additional training to ensure all team members respond with the professionalism and courtesy expected of Simorgh Hotel.
The lack of hot water and persistently low water pressure in your new suite are unacceptable, and we deeply apologize for the recurring issues. We assure you that we are actively working on resolving these problems as a matter of priority to prevent any further guest discomfort.
Regarding the disrespectful and irritable response from our receptionist, we extend our most profound apologies. We are conducting an internal investigation into this incident, and appropriate actions will be taken to address the behavior exhibited by our staff member. Such conduct is not reflective of the high standards we set for our employees, and we are committed to ensuring a respectful and welcoming environment for all our guests.
Please accept our heartfelt apologies for the numerous disappointments you encountered during your stay at Simorgh Hotel. We sincerely appreciate your feedback as it provides us with an opportunity to rectify the shortcomings and improve our services for future guests. In light of the challenges you have experienced, we understand your decision to seek alternative accommodations.
Once again, we apologize for failing to deliver the exceptional and luxurious experience you rightfully expected from Simorgh Hotel. Should you consider giving us another chance in the future, we would be more than happy to personally oversee your reservations and ensure a flawless stay.
Thank you for bringing these matters to our attention. We wish you a pleasant remainder of your stay in Tehran, and we hope to have the opportunity to restore your faith in our hotel in the future.
Warm Regards,
We sincerely apologize for the disappointments and inconveniences you encountered during your recent four-day visit to Simorgh Hotel. As a valued guest, we deeply regret that your experience did not meet the high standards we strive to provide for our guests.
First and foremost, we acknowledge the plumbing issues you faced in the Royal Suite, which resulted in low water pressure and an unsatisfactory shower experience. We understand how frustrating this must have been for you, especially considering the level of luxury we aim to deliver. Rest assured, we take this matter seriously, and our maintenance team has been alerted to rectify the plumbing problem promptly, ensuring that such an issue does not persist.
Regarding the discrepancy between the photographs of the accommodation and the reality you encountered upon arrival, we apologize for any misrepresentation that may have occurred. We understand the importance of accurately portraying our hotel rooms to manage guest expectations effectively. We will conduct a thorough review of our marketing materials to ensure they align more closely with the actual experience guests can expect.
Furthermore, we apologize for the limited variety and quality of the breakfast options provided during your stay. We appreciate your feedback, and we will work closely with our culinary team to enhance the offerings and ensure a more diverse and appetizing spread for future guests.
We deeply regret that the bathroom in the suite fell short of your expectations. Our intention is to provide ample space for comfort, and we apologize for any inconvenience caused by its size. Additionally, we understand the disturbance caused by the noisy air conditioning unit, which disrupted your sleep. Both matters will be addressed promptly to improve the overall guest experience.
We extend our sincerest apologies for the inconvenience you faced when relocating to another suite. We understand that this process should have been handled with greater efficiency and consideration for your comfort. Your feedback has been shared with our front desk staff, and we will conduct additional training to ensure all team members respond with the professionalism and courtesy expected of Simorgh Hotel.
The lack of hot water and persistently low water pressure in your new suite are unacceptable, and we deeply apologize for the recurring issues. We assure you that we are actively working on resolving these problems as a matter of priority to prevent any further guest discomfort.
Regarding the disrespectful and irritable response from our receptionist, we extend our most profound apologies. We are conducting an internal investigation into this incident, and appropriate actions will be taken to address the behavior exhibited by our staff member. Such conduct is not reflective of the high standards we set for our employees, and we are committed to ensuring a respectful and welcoming environment for all our guests.
Please accept our heartfelt apologies for the numerous disappointments you encountered during your stay at Simorgh Hotel. We sincerely appreciate your feedback as it provides us with an opportunity to rectify the shortcomings and improve our services for future guests. In light of the challenges you have experienced, we understand your decision to seek alternative accommodations.
Once again, we apologize for failing to deliver the exceptional and luxurious experience you rightfully expected from Simorgh Hotel. Should you consider giving us another chance in the future, we would be more than happy to personally oversee your reservations and ensure a flawless stay.
Thank you for bringing these matters to our attention. We wish you a pleasant remainder of your stay in Tehran, and we hope to have the opportunity to restore your faith in our hotel in the future.
Warm Regards,
好地段
منطقه ۶، خیابان ولیعصر بالاتر از ایسگاه پله اول بین دوخیابان کوزه گر و دلبسته Vali-Ye-Asr, No. 1069, Corner of Delbasteh Alley, Next to Saee، Park،, 德黑兰, ., 伊朗|距离市中心 7.56公里
入住和退房
最早入住时间：
14:00
最晚退房时间：
12:00
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