Pullman Nairobi Upper Hill
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酒店简况
最早入住时间： | 14:00 |
|---|---|
最晚退房时间： | 12:00 |
宠物 | 不得携带宠物。 |
设施
Wi-Fi
停车
空调
机场巴士
游泳池
健身中心
进一步了解Pullman Nairobi Upper Hill
Pullman Nairobi Upper Hill
Set in the Upper Hill district of Nairobi, Pullman Nairobi Upper Hill offers a bar. With free WiFi, this 5-star hotel offers a shared lounge and room service. There is a restaurant serving African cuisine, and free private parking is available.
评价出处：
情侣
评价日期：2026年8月20日
入住日期：2026年8月
An Oasis in a dirty and unfriendly city.
There were police with machine guns in the hotel foyer and the driveway of the hotel. We took a taxi to the supermarket, which was approximately 500 metres from the hotel, as advised by the hotel staff. All but the last night of our stay was comfortable. A very rowdy couple was checking into the room to the right of us (we were room 534) at 11.45p.m. They were with a hotel porter, and we asked them to be quiet. The guests became abusive and exclaimed that they were platinum members. Maybe the hotel should issue polite notices to guests and the accompanying porters that people may be sleeping at 11.45p.m. Also, they should advise such platinum members that their loyalty status does not entitle them to a free run off the house. We were shocked that the porter allowed them to make so much noise right in front of our door. He needs some serious retraining. Apparently, this hotel is in a safe area, but we would avoid this city, and we do not recommend staying unless you must.
酒店回复
评价日期：2026年8月27日
Dear Oscardog16,
Thank you for sharing your experience at Pullman Nairobi Upper Hill. We appreciate your positive comments regarding our hotel being an oasis in the city.
I would like to address your concerns regarding the noise disturbance during your stay. We strive to ensure all guests have a restful experience, and I regret that your comfort was interrupted by the behavior of other guests. Your feedback regarding the conduct of our team members and the need for clear communication with guests has been duly noted. We will consider enhancing our policies to ensure a more peaceful environment for all.
As for the security presence, please understand that it is part of our commitment to guest safety. We appreciate your understanding in this matter. We value your feedback, and hope that you will consider visiting us again in the future.
Ken Musili,
General Manager,
Pullman Nairobi Upperhill.
Thank you for sharing your experience at Pullman Nairobi Upper Hill. We appreciate your positive comments regarding our hotel being an oasis in the city.
I would like to address your concerns regarding the noise disturbance during your stay. We strive to ensure all guests have a restful experience, and I regret that your comfort was interrupted by the behavior of other guests. Your feedback regarding the conduct of our team members and the need for clear communication with guests has been duly noted. We will consider enhancing our policies to ensure a more peaceful environment for all.
As for the security presence, please understand that it is part of our commitment to guest safety. We appreciate your understanding in this matter. We value your feedback, and hope that you will consider visiting us again in the future.
Ken Musili,
General Manager,
Pullman Nairobi Upperhill.
家庭旅客
评价日期：2026年8月17日
入住日期：2026年8月
Friday night all-you-can-eat buffet
Did the Friday night all-you-can-eat buffet for a family celebratory dinner: great service from the team (waitress and servers at the serving stations); friendly and responsive. The food, though, was bland. The chicken was okay, but the mbuzi and pork were quite underwhelming. The Greek salad was okay. Hoped for a wider variety of fruits.
酒店回复
评价日期：2026年8月27日
Dear Lucy M,
Thank you for taking the time to share your feedback regarding your recent visit to our Friday night buffet. We are pleased to hear that you received great service from our team; however, we regret that the culinary offerings did not meet your expectations. Your comments on the flavors and variety of food will be shared with our culinary team for further evaluation, as we strive to provide a memorable dining experience.
Sincerely,
Ken Musili,
General Manager,
Pullman Nairobi Upperhill.
Thank you for taking the time to share your feedback regarding your recent visit to our Friday night buffet. We are pleased to hear that you received great service from our team; however, we regret that the culinary offerings did not meet your expectations. Your comments on the flavors and variety of food will be shared with our culinary team for further evaluation, as we strive to provide a memorable dining experience.
Sincerely,
Ken Musili,
General Manager,
Pullman Nairobi Upperhill.
独行旅客
评价日期：2026年8月19日
入住日期：2026年8月
Good service at Pullman Nairobi
Excellent service. Good food..
Shout out to Victor and his colleagues
Shout out to Victor and his colleagues
酒店回复
评价日期：2026年8月27日
Dear Stacy,
Thank you for your kind words regarding your experience at Pullman Nairobi Upper Hill. We are delighted to hear that you enjoyed the service and food, and we will certainly pass on your compliments to Victor and his team.
Best regards,
Ken Musili,
General Manager,
Pullman Nairobi Upperhill.
Thank you for your kind words regarding your experience at Pullman Nairobi Upper Hill. We are delighted to hear that you enjoyed the service and food, and we will certainly pass on your compliments to Victor and his team.
Best regards,
Ken Musili,
General Manager,
Pullman Nairobi Upperhill.
匿名旅客
评价日期：2026年6月5日
入住日期：2026年6月
Very friendly staff, finding solutions for unexpected situations
Well positionned in the city
Well positionned in the city
团体旅客
评价日期：2026年8月14日
入住日期：2026年8月
The ambience was amazing
The experience was really amazing. I would come back again and again.
酒店回复
评价日期：2026年8月15日
Dear Beatrice N,
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the ambience and had an amazing experience with us. We look forward to welcoming you back in the future for another memorable stay.
Ken Musili,
General Manager,
Pullman Nairobi Upperhill.
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the ambience and had an amazing experience with us. We look forward to welcoming you back in the future for another memorable stay.
Ken Musili,
General Manager,
Pullman Nairobi Upperhill.
黄金地段
Kenya Road, Upper Hill, 内罗毕, 00100, 肯尼亚|距离市中心 1.65公里
入住和退房
最早入住时间：
14:00
最晚退房时间：
12:00
实用资讯
不得携带宠物。
提供加床服务，但需额外付费，具体视客房大小而定。